Whether you’re currently looking for where to have your Subaru repaired or you recently came from the shop, auto repair technicians have new requirements to follow when repairing any Subaru model. Just last month (November), Subaru wholesale parts specialist Nicole Reidel confirmed, “ALL repairs must undergo the Post Repair Safety Inspection, regardless of severity.”
It might seem a big extreme for cars to go through a whole safety inspection process, especially if a vehicle only had it’s side-view mirror clipped off or was in a minor fender bender during rush hour. However, there are reasons why Subaru recently came up with new demands when any of their cars are being repaired. Most body shops will repair a car the way they have for years, sometimes even decades, ignoring whatever the manufacturer says, claiming their “experience” trumps any of these repair requirements. They feel like they know what’s best for your car and that is all that matters. But if an experienced technician chooses to ignore what Subaru says, it could mean your car wouldn’t be able to provide you with the level of safety it was designed to do.
Post repair requirements for Subaru:
There’s a reason why car manufacturers have different needs when it comes to repairing any of their vehicles. In the case of Subaru, they created what is known as the “Post Repair Safety Inspection” for repairers. This is a post-collision repair inspection to ensure everything is working the way it needs to, and nothing is missed. The steering column will also be part of the inspection, regardless of the airbag being deployed or the size of the accident. The reason for this is the steering column is a complex and integral part of your car, full of its own complexities that could require a repair of their own. You wouldn’t want to drive a car where the steering is compromised, and Subaru knows this.
“It is also important to note that part of checking the steering system also involved checking the deflection of front and rear, upward and downward directions, and mounting condition to vehicle body of the column assembly – steering.”
The problem is insurance companies may push back on paying for a steering column inspection. To them, they would look at your car and say there’s nothing wrong with the steering because they see a perfectly normal-looking steering wheel. However, we all know looks can be deceiving, especially when it comes to collision repair. Just because it’s not necessarily an issue you can “see,” it’s essential to the overall safety of your car. The steering column is full of different electrical components that work together along with the rest of your car to keep you safe the way the car was designed to. There’s no shortcut way to repair it, which is why Subaru requires an inspection of the steering column to inspect any damage that may not be noticeable just by looking at the car like an insurance agent would.
If your insurance company doesn’t want to pay for this repair, it might require calling them and letting them know what Subaru says about this repair. If they still refuse to pay, you might have to pay out of pocket for this repair, which would be the next best thing to do, along with taking your car to a Subaru OEM certified repair shop.
Additional reasons why a Post Repair Safety Inspection is necessary:
Perhaps you got rear-ended from behind, which means there might be even more damage that isn’t easily detectable. It could be as simple as a camera sensor knocked out alignment, which is a significant problem in modern vehicles.
The advanced safety technology built into cars, commonly known as ADAS, is a combination of camera, radar, and ultrasonic sensors. No matter how big or small the damage might be, it would still require the post-repair inspection (including calibration), per Subaru’s demands. A camera that’s off by one degree can mean complete failure in the ADAS systems.
This is just one of the most important reasons why Subaru stressed whatever needs to be repaired or the severity of the damage, “ALL repairs must undergo the Post Repair Safety Inspection.”
Where you take your car to be repaired matters:
Here in Pennsylvania, technicians can work on your vehicle and aren’t legally required to follow these repair procedures. This means they can ignore the Post Repair Safety Inspection and give you a car that may appear fixed but is nowhere near the safe repair you need. If anything, it’s more of a bandaid than an actual quality repair. As you read above, a sensor that’s off by one degree can mean total failure in your safety systems. Since this can’t be seen without scanning, calibration, or any post-repair inspections, it can be neglected entirely by a body shop that doesn’t follow what Subaru (or any manufacturer for that matter) says.
Why trust us with your Subaru repair needs:
Here at 3D Collision Centers, we have committed ourselves to provide you with the highest level of collision repair that Pennsylvania has to offer, especially when it comes to Subaru repair. That’s why we are proud to say that we are among the 10% of auto body repair shops in the country that are I-CAR Gold Class trained. This is especially important when looking for the best place to take your car to be repaired when technicians aren’t legally required to follow OEM repair procedures.
In addition to providing you with only the safest and correct repair, we will work with you and your insurance company to ensure the process is as stress-free as possible. You can think of us as your agency/policyholder liaison!
We have 7 different locations across Delaware, Chester, and Montgomery Counties. Feel free to give us a call at anytime at (877)-692-7776. For a list of the phone numbers for each of our locations or to schedule an estimate, click here.
We look forward to showing you the 3D difference!